A pre-order item is a product available on our website that doesn't ship within our usual time frame but approximately 4 weeks after ordering, though this is an estimate and sometimes factors beyond our control can lead to longer delays, all of which is clearly indicated in the item's title and description. You can easily identify pre-order items by checking for these markers. You can combine pre-order items with regular ones in a single order, and each item will ship as it becomes available. Cancellations for pre-order items are possible before shipping, and address/order detail changes may be accommodated if you contact our customer support promptly. Our standard return/exchange policy applies to pre-order items. You'll receive an email notification with tracking information when your pre-order item ships, and you can check your order status through your account on our website. We appreciate your patience and understanding as we work to provide you with high-quality products.