Frequently Asked Questions

  • Are you an Indigenous Business?

    At 49 Dzine, we take immense pride in our status as a 100% indigenous-owned and operated business. Our commitment to showcasing indigenous culture and talent is at the heart of everything we do. Every item you find at 49 Dzine is a testament to the creativity and artistry of indigenous artisans. ...
  • Delivery Times

    At our online store, the standard delivery time for most items ranges from 2 to 4 weeks starting from the date of your order. However, it's important to note that some specific items may require longer delivery times, and you can find precise delivery estimates in the product details provided on ...
  • Pre Order Items

    A pre-order item is a product available on our website that doesn't ship within our usual time frame but approximately 4 weeks after ordering, though this is an estimate and sometimes factors beyond our control can lead to longer delays, all of which is clearly indicated in the item's title and d...
  • Residential School Survivors and Descendants Scholarship

    The Residential School Survivors and Descendants Scholarship was created by 49 Design to honor the victims of Residential and Boarding schools in Canada and the USA. Dozens of schools were set up in both countries by various churches and government entities with the mission to force assimilation ...
  • Returns and Exchanges

    What is your return policy? 49Dzine.com offers a 14 day exchange / return policy on all items with the exception of clearance items, fabric, hand made items and customized items which do not qualify under the return or exchange policy. All items must be unworn, unused and in there original condit...
  • Ribbon Skirt Grab Bags

    We are unable to carry Ribbon Skirt grab bags on our made to order site due to the one of a kind nature of this product. If you are looking to purchase these grab bags please visit our retail store website via the following link: https://49dzineedmonton.com/
  • Shoe Sizing

    At 49 Dzine, we aim to provide a seamless online shoe shopping experience, and this includes helping you understand our shoe sizing. We utilize both North American and European sizing standards, with European sizing taking center stage on our product pages, alongside its corresponding North Ameri...
  • Tax Exemption

    1. Who qualifies for tax exemption on purchases? To qualify for tax exemption in Canada, your order must meet two key conditions: The order must be shipped to a federally recognized reserve. You must provide us with a copy of the front and back of your valid Status Card issued by Aboriginal Affa...
  • What is Indigenous Designed?

    At 49 Dzine, we are proud to feature a collection of products that are described as "indigenous-designed." However, we understand that this term might raise questions or curiosity. In this article, we want to clarify what we mean when we use this phrase, so you can fully appreciate the rich cultu...
  • What is Made to Order?

    At 49 Dzine, our "made to order" approach means that we don't keep items in stock; instead, each product is manufactured or created specifically after you place an order. This choice allows us to offer a wide range of items, source merchandise from various manufacturers, and maintain competitive ...
  • When will i get my items?

    In the fast-paced world of e-commerce, large businesses like Amazon and Old Navy have set the standard for quick deliveries. But, what if we told you that there's a different way, a way that involves a unique, made-to-order approach? Welcome to our world! As a made-to-order website, we operate on...
  • Where are we located?

    We have one retail store located in Edmonton Alberta Canada as well as we have established a partnership with the Rainy Chief Trading Post located in Calgary Alberta Canada. All of our products are available online on our website and we ship anywhere in North America
  • Wholesale/Bulk Orders

    Do you offer wholesale pricing for bulk orders? Yes, we do! We have a separate website exclusively for our wholesale customers. If you're buying for a business or organization and want to benefit from our wholesale prices, please visit our wholesale website at www.49dzinewholesale.com. How can I...
  • Who We Are

    Who We Are Welcome to 49Dzine - Where Tradition Meets Modernity At 49Dzine, we are more than just an online store. We are a celebration of indigenous heritage, a tribute to the strength of our ancestors, and a testament to the enduring legacy of all Indigenous people. Our roots run deep in the r...